Internal Tool

Brand Study

Brand Strategy & Research Tool · KITSCH

Define the Brief

Set the foundation for your brand study. A clear brief ensures alignment on what you are investigating, who you are investigating it for, and how you will measure success.

Study Brief Template

Fill in each section to create a complete brand study brief. All fields are editable and stored in your session.

Choose 2-4 metrics that directly tie to the study objective. Include baseline and target where possible.

Collect Inputs

Gather all relevant internal and external source materials. Cast a wide net, then filter for relevance and quality during synthesis.

📄
Product Decks
Product roadmap, launch plans, line sheets, and seasonal presentations
💬
CS Tickets
Customer service logs, complaint themes, frequent questions, support sentiment
Reviews
Product reviews from DTC, Amazon, Target, and third-party review sites
📊
Survey Results
Brand awareness, NPS, post-purchase surveys, and focus group readouts
📝
PDP Copy
Product detail page copy, headlines, bullet points, and A+ content across channels
🎨
Brand Book
Current brand guidelines, visual identity, voice and tone documentation
💼
Pitch Decks
Retail pitch decks, investor presentations, and partnership proposals
🌐
Competitor Sites
Direct and adjacent competitor homepages, PDPs, and brand messaging
🛒
Retailer Listings
Target, Ulta, Sephora, Amazon listings; placement, pricing, and shelf context
📰
Press & Media
Press coverage, influencer mentions, earned media, and industry reports
📱
Social Listening
TikTok, Instagram, Reddit mentions; UGC patterns, hashtag trends, sentiment

Source Notes

Track links and notes for materials you have collected or still need.

Synthesize Findings

Look across all collected inputs to surface patterns, tensions, unmet needs, and differentiators. Generate hypotheses to validate — not "truths" unless they are proven.

Patterns & Themes

What recurring themes emerge across inputs?

Tensions

Where do customer expectations and brand reality conflict?

Unmet Needs

What are customers asking for that nobody fully delivers?

Differentiators

What makes KITSCH uniquely positioned to win?

Hypotheses are not conclusions. They are testable statements that need evidence before they become strategic recommendations.

Build Audience Profiles

Create 2-4 personas grounded in real data. Each persona should represent a distinct motivation cluster, not a demographic checkbox.

A
Persona 1
Primary segment
Jobs-to-be-Done
Pains
Gains
Triggers
Objections
B
Persona 2
Secondary segment
Jobs-to-be-Done
Pains
Gains
Triggers
Objections
C
Persona 3
Emerging / aspirational
Jobs-to-be-Done
Pains
Gains
Triggers
Objections
D
Persona 4
Niche / exploratory
Jobs-to-be-Done
Pains
Gains
Triggers
Objections

Identify the "kitsch moments" — routine moments and life triggers when customers are most open to discovering or repurchasing KITSCH products.

Map Competitive Landscape

Analyze 6-10 competitors (direct and adjacent) to identify where KITSCH sits today and where white space exists for differentiation.

Competitor Framework

Direct & Adjacent Competitors

List 6-10 competitors. Include both direct competitors (same category, same customer) and adjacent competitors (different category, overlapping customer).

Plot competitors on these axes to visualize strategic positioning. Use the map below as a reference framework.

Price vs. Premium Feel

Accessible Price Premium Price High Premium Feel Low Premium Feel
KITSCH
Slip
Blissy
Generic

Sustainability vs. Convenience

Convenient Eco-Led High Sustain. Low Sustain.
KITSCH

Playful vs. Minimal

Minimal Playful High Energy Subdued
KITSCH

Where do the differentiation maps reveal open space that KITSCH could credibly own?

Positioning & Messaging

Craft the positioning statement, value propositions, messaging architecture, and voice guidelines that will guide all brand communications.

Positioning Statement

Draft 1-2 positioning options

Format: For [target audience] who [need/desire], KITSCH is the [category] that [key benefit] because [reason to believe].

Value Propositions

3-5 value props with proof points

Each value prop should be specific, defensible, and tied to evidence.

Guardrails: What We Will NOT Say
Do
  • Use conversational, warm language
  • Celebrate everyday moments
  • Be specific about product benefits
  • Lead with positivity, not fear
  • Keep it simple and jargon-free
Don't
  • Use clinical or overly scientific tone
  • Talk down to the customer
  • Make vague, unsupported claims
  • Use shame or insecurity as motivation
  • Sound corporate or impersonal
Customer Upset
Product Launch Hype
Investor / Retail Deck
Social / UGC

Recommendations & Experiments

Translate study findings into a phased action plan and testable experiments. Prioritize quick wins and high-impact bets.

First 30 Days
Days 31-60
Days 61-90

Design experiments to validate positioning and messaging. Each experiment should have a clear hypothesis and success metric.

PDP
Retail Signage